Finding help
211 Shasta
Find referrals for food, housing, utilities, clothing, transportation and other needs. Call 211 or text your ZIP code to 898211.
Who it serves: Throughout Shasta County
Hope Ministries · Shasta County
Local Resources
Find help in Redding, California, and across Shasta County. Explore food assistance, housing resources, utility help, healthcare and community support.
Start with countywide help
Find Shasta County resources for eligible residents in Redding, Anderson, Shasta Lake and rural communities.
Search by service, program, city or community. Check each result’s service area and requirements.
City Resources
Unincorporated Communities
Choose your community, or use a regional page for smaller nearby areas. Countywide resources are available to eligible residents in all of these locations.
Bella Vista Big Bend Burney Cassel Castella Centerville Churn Creek Bottom Cottonwood Dana Fall River Mills French Gulch Glenburn Happy Valley Hat Creek Igo Johnson Park Jones Valley Keswick Lakehead Manton McArthur Millville Montgomery Creek Mountain Gate Oak Run Old Station Olinda Ono Palo Cedro Pittville Platina Round Mountain Shasta / Old Shasta Shingletown Viola Whitmore
Regional and Smaller Community Pages
Burney and Johnson Park
Burney · Johnson Park
View regional resources →Fall River Valley
Fall River Mills · McArthur · Glenburn · Dana · Pittville · Day area
View regional resources →Hat Creek Corridor
Cassel · Hat Creek · Old Station · Cayton Valley · Lake Britton area · Soldier Mountain · Pondosa
View regional resources →Round Mountain and Montgomery Creek
Round Mountain · Montgomery Creek · Ingot · Big Bend
View regional resources →Shingletown and Highway 44
Shingletown · Manton · Viola · Inwood · Lake McCumber · Fern · Manzanita Lake area
View regional resources →Palo Cedro and Eastern Foothills
Palo Cedro · Bella Vista · Millville · Oak Run · Whitmore
View regional resources →Cottonwood and Happy Valley
Cottonwood · Happy Valley · Olinda · Bowman area · Gas Point area
View regional resources →Igo, Ono and Southwest County
Igo · Ono · Platina · Beegum area · Centerville
View regional resources →Old Shasta and Whiskeytown
Shasta / Old Shasta · Keswick · French Gulch · Whiskeytown · Motion
View regional resources →Mountain Gate and Lake Communities
Mountain Gate · Jones Valley · Silverthorn · Lakeshore · Salt Creek · O’Brien
View regional resources →Lakehead and Upper Sacramento River Canyon
Lakehead · Castella · Crag View · Castle Crag area · Sweetbriar · Conant · Sims · Soda Creek · Flume Creek · Lamoine · Delta · Vollmers · Pollard Flat · Gibson · Pollock · Osborne
View regional resources →Other Rural Areas
Churn Creek Bottom · Pacheco area · Pine Grove · Other unincorporated addresses
View regional resources →Matching Programs and Resources
Finding help
Community Health Advocates
Get help completing CalFresh and Medi-Cal applications and connecting with community resources.
Who it serves: Eligible county residents
Finding help
County Benefits and Regional Offices
Find office contacts for public benefits and related services, including regional offices serving rural residents.
Who it serves: Throughout Shasta County
Food and nutrition
CalFresh
Grocery benefits for qualifying households with limited income. Visit the county page for applications and help.
Who it serves: Eligible individuals and households
Food and nutrition
Community Food Resources
Find local food assistance information and contacts for the county food bank.
Who it serves: Shasta County residents
Food and nutrition
Women, Infants & Children (WIC)
Food benefits, nutrition education, breastfeeding support and referrals for growing families.
Who it serves: Eligible pregnant and postpartum participants, infants and children under five
Benefits and coverage
CalWORKs
Cash assistance and related support for qualifying families.
Who it serves: Eligible families with children
Benefits and coverage
General Assistance
Short term cash assistance under county program requirements.
Who it serves: Eligible adults in Shasta County
Benefits and coverage
Medi-Cal and Medical Coverage
Information about Medi-Cal, the County Medical Services Program and other health coverage options.
Who it serves: Eligible county residents
Benefits and coverage
BenefitsCal
Apply for and manage benefits such as CalFresh, CalWORKs and Medi-Cal online.
Who it serves: Applicants and participants in supported benefits programs
Utilities and energy
SHHIP Home Energy Assistance
Ask about help with energy bills and heating fuels, current application requirements and assistance available for your household.
Who it serves: Eligible households throughout Shasta County
Utilities and energy
SHHIP Weatherization
Home energy improvements may include insulation, weatherstripping and other measures determined by a program assessment.
Who it serves: Qualifying households and properties
Children and families
Child Care Alternative Payment Program
Assistance paying for child care, subject to enrollment and program requirements.
Who it serves: Eligible families living in Shasta County
Seniors, disabilities and veterans
In-Home Supportive Services (IHSS)
Assistance with approved daily activities to help people remain safely at home. Medi-Cal eligibility and an assessment apply.
Who it serves: Eligible older adults and people with disabilities, including qualifying children
Seniors, disabilities and veterans
HICAP Medicare Counseling
Counseling and assistance with Medicare and related health insurance questions.
Who it serves: Medicare beneficiaries and people preparing for Medicare
Seniors, disabilities and veterans
Shasta County Veterans Services
Help understanding and applying for veterans benefits and connecting with related support.
Who it serves: Veterans and eligible family members
Safety and recovery
One SAFE Place
Advocacy, safety planning, support and shelter placement assistance. Contact the organization for services and access requirements.
Who it serves: People affected by domestic violence, sexual assault and other abuse
Safety and recovery
County Mental Health Services
Information about accessing mental health services, with eligibility depending on the program.
Who it serves: County residents seeking services
Safety and recovery
Substance Use Treatment
Connections to alcohol and drug treatment. Coverage and access requirements depend on the service.
Who it serves: County residents seeking treatment
Legal help and employment
Legal Services of Northern California
Civil legal assistance involving housing, public benefits, health coverage and certain education issues.
Who it serves: Eligible residents throughout Shasta County
Legal help and employment
SMART Workforce Center
Job search and career assistance. Some training and funded services have additional eligibility requirements.
Who it serves: Shasta County job seekers
Healthcare
Shasta Community Health Center
Medical, dental and behavioral health locations. Contact the provider about appointments, insurance and assistance.
Who it serves: Patients throughout the area; services vary by location
Housing and shelter
Good News Rescue Mission
Find information about meals, shelter and other support services. Ask about current intake and service requirements.
Who it serves: People seeking meals, shelter and related support
Housing and shelter
County Housing Choice Voucher Program
Rental assistance administered by Shasta County Housing Authority. Check the official page for application, waiting list and housing rules.
Who it serves: Housing authority jurisdiction outside Redding city limits
Housing and shelter
County Down Payment Assistance
Help for qualifying first time homebuyers. Confirm the property location, financing requirements and available assistance.
Who it serves: Eligible properties outside Redding city limits, including Anderson and Shasta Lake
Housing and shelter
County Housing Rehabilitation Information
Ask about home repair and rehabilitation programs serving your property, program requirements and available assistance.
Who it serves: Confirm eligible property locations with county housing staff
Housing and shelter
Redding Housing Authority
Housing Choice Voucher rental assistance. Visit the authority for current application and waiting list information.
Who it serves: City of Redding housing program
Utilities and energy
Residential Energy Discount (RED)
Monthly electric bill discounts for qualifying households.
Who it serves: Income eligible Redding Electric Utility customers
Utilities and energy
CARES Utility Assistance
Emergency assistance for electric bills when a household experiences financial hardship.
Who it serves: Qualifying residential REU customers
Utilities and energy
SHARE / Power to Seniors
Emergency energy assistance for older adults facing disconnection. Contact Connected Living about eligibility.
Who it serves: Qualifying low income seniors age 62 or older
Utilities and energy
Life Support Program
Registration for advance notice of scheduled power interruptions. Ask REU about the program and preparation for outages.
Who it serves: Eligible REU customers with qualifying medical equipment needs
Utilities and energy
Residential Electrification Assistance (REAP)
Eligible appliance replacements and energy improvements through SHHIP.
Who it serves: Income eligible REU customers, including qualifying renters and homeowners
Housing and shelter
Minor Home Repair for Seniors
Help addressing minor home repairs needed for health and safety, including qualifying mobile homes.
Who it serves: Eligible low income Redding homeowners age 62 or older
Housing and shelter
Emergency Repair Program
Assistance financing urgent health and safety repairs.
Who it serves: Qualifying properties and applicants under city program rules
Housing and shelter
Homeowner Rehabilitation Loans
Loans for eligible repairs and rehabilitation. Ask about repayment and deferred payment options.
Who it serves: Qualifying homeowners under Redding program requirements
Housing and shelter
Redding Homebuyer Program
A second loan to help purchase a qualifying home. Confirm financing, buyer and property requirements.
Who it serves: Eligible buyers purchasing within Redding city limits
Utilities and energy
Senior Sewer Rebate
Annual sewer rebate subject to age, income, homeownership, occupancy and property tax requirements. Contact the city for the current application season and requirements.
Who it serves: Qualifying homeowners age 62 or older within Anderson city limits
Housing and shelter
Anderson Homeowner Assistance
Down payment and closing cost loan assistance administered through Shasta County Housing & Community Action Programs.
Who it serves: Qualifying first time homebuyers under the Anderson program
Utilities and energy
Lifeline Utility Rates
Electric, water and sewer discounts for income eligible account holders who are age 62 or older or have a documented disability. Annual recertification applies.
Who it serves: Qualifying primary City of Shasta Lake utility account holders
Utilities and energy
SHARES Utility Assistance
Utility payment assistance through the Salvation Army. Call option 2 to ask about an appointment and assistance.
Who it serves: Qualifying City of Shasta Lake utility customers
Housing and shelter
Shasta Lake Housing Rehabilitation
Program information for housing repair assistance. Contact city housing staff to ask what assistance may be available and about related county programs.
Who it serves: Qualifying properties inside Shasta Lake city limits
Housing and shelter
Shasta Lake Homebuyer Program
Explore city homebuyer program information and links to county assistance. Contact housing staff about available options.
Who it serves: Qualifying buyers and homes under city program rules
Utilities and energy
PG&E Assistance Programs
Explore CARE and FERA discounts, emergency assistance, payment arrangements, energy improvements and qualifying debt relief.
Who it serves: Eligible PG&E customers; requirements differ by program
Utilities and energy
PG&E Medical Baseline
Assistance for qualifying medical energy needs. Check required certification and program details.
Who it serves: Residential PG&E customers with qualifying medical needs
Food and nutrition
Connected Living Food Distribution Directory
Use this 211 partner directory to find local pickup information. Ask which site serves your home and confirm arrangements before traveling.
Who it serves: Listed sites include Burney, Cottonwood, Happy Valley, Lakehead, Round Mountain and Shingletown
Food and nutrition
Connected Living Food and Senior Services
Food bank programs, senior dining, Meals on Wheels and other support. Ask which pickup or delivery options serve your address.
Who it serves: Shasta County; distribution and delivery coverage varies
Transportation
ShastaConnect Rural Demand Response
Reservation based transportation. Ask about your pickup and destination, booking requirements, accessibility and fares.
Who it serves: Rural areas outside RABA urban service coverage; confirm your trip
Transportation
RABA Bus Routes and Schedules
Official route information includes the Burney Express and Shingletown Flex Express. Check current maps and schedules.
Who it serves: Specific routes and stops
Seniors, disabilities and veterans
Disability Action Center
Independent living support, assistive technology, housing information and referrals. Ask about accessing services from your community.
Who it serves: Shasta County residents; individual program rules apply
Children and families
SCOE Community Connect
Ask school staff for a referral for support with food, housing, utilities, transportation and health needs.
Who it serves: Students and families connected through Shasta County schools
Children and families
School District Directory
Find your school district and ask about family assistance, Community Connect and available local support.
Who it serves: Families in local school districts
Home and wildfire safety
Fire Safe Council Chipping Program
Brush chipping to help reduce wildfire risk. Check your address, area schedule, access and pile requirements.
Who it serves: Participating properties and scheduled service zones
Home and wildfire safety
Defensible Space Readiness Program
Assistance for qualifying low income property owners who are elderly, disabled and/or veterans, face specified barriers, and have received a county defensible space violation notice.
Who it serves: Qualifying unincorporated high fire hazard or wildland urban interface properties
Home and wildfire safety
Home Hardening Initiative
Ask whether your property falls within the project area and what home hardening or defensible space assistance may be available.
Who it serves: Selected project areas in Lakehead, Oak Run and Whitmore
Healthcare
Shingletown Medical Center
Primary care and other health services. Ask about enrollment, insurance and financial assistance.
Who it serves: Shingletown and surrounding areas; confirm services
Food and nutrition
Shingletown Emergency Food and Resource Center
Food, hygiene supplies when available, case management and benefit resource connections. Call extension 343 for an appointment; ask about senior delivery coverage.
Who it serves: Shingletown, Manton and Viola area
Home and wildfire safety
Shingletown Slash Program
Scheduled disposal opportunities for specified brush and yard material. Check the current location, schedule and accepted materials.
Who it serves: Shingletown program area; check current rules
Healthcare
Hill Country Community Clinic
Medical, dental, behavioral health and related services. The Round Mountain location also provides public computer and internet access.
Who it serves: Round Mountain clinic and regional patients
Finding help
Tri County Community Network
Burney based community network with family, children’s, senior, wellness, workforce and care management program information.
Who it serves: Eastern Shasta County
Healthcare
Mountain Valleys Health Centers
Medical, dental and behavioral health services across the clinic network. Check the specific clinic and sliding fee information.
Who it serves: Clinics include Burney and Fall River Mills
Healthcare
Mayers Memorial Healthcare District
Hospital, emergency, clinic and other health services. Ask about patient enrollment, coverage and financial assistance.
Who it serves: Intermountain region; facilities in Burney and Fall River Mills
Healthcare
Pit River Health Service
Accepts Native and non-Native patients. Explore medical, dental, behavioral health, outreach and transportation services.
Who it serves: Burney based provider; specific program eligibility varies
Seniors, disabilities and veterans
Pit River Senior Nutrition
Contact the provider about age, program eligibility and meal arrangements.
Who it serves: Eligible Pit River tribal members and other Native Americans in the service area
Food and nutrition
Fall River Community Food Pantry
This 211 partner listing provides contact options and a Facebook link. Confirm the pickup location and arrangements before visiting.
Who it serves: Fall River Mills, McArthur and immediate surrounding areas
Children and families
Happy Valley Family Center
Food pantry, clothing, shoes and outerwear support for school district families. Use the request form or staff contacts on the district page.
Who it serves: Happy Valley school district community
Food and nutrition
Anderson-Cottonwood Christian Assistance
Emergency food and, when available, clothing, pet food and hygiene items. Located in Anderson with a broader listed service area.
Who it serves: Southern Shasta County service area; confirm your address
Food and nutrition
Palo Cedro SDA Community Ministries
Explore Bread of Life, Helping Hands and other community ministries. Ask where to receive the assistance you need.
Who it serves: Palo Cedro based organization; confirm each ministry’s location and coverage
Children and families
Igo-Ono Elementary Family Support
Ask school staff about Community Connect and current family resource support.
Who it serves: School families; confirm school connection
Home and wildfire safety
Shasta County Fire Department
Find local fire protection contacts and preparedness information. For an emergency, call 911.
Who it serves: County fire service areas and mutual aid arrangements
Home and wildfire safety
Castella Fire Protection District
Local district contacts, fire protection and preparedness information. For an emergency, call 911.
Who it serves: Castella, Crag View, Conant, Flume Creek, Soda Creek, Sweetbriar and Sims service areas
Home and wildfire safety
Fall River Valley Fire Protection District
Local district contacts and preparedness information. Some service areas cross county lines; confirm your address.
Who it serves: Fall River Mills, McArthur, Pittville, Glenburn, Dana and Day district areas
No matching programs or locations. Try a broader term, Browse Countywide Resources or call 211 for help.
Need help with utility bills?
Start with the provider shown on your bill. A mailing address may not match city boundaries or utility service areas.